Privacy Policy

Last Updated:

Glowtyenergy ("we," "our," or "us"), a custom furniture business operating from our Auckland workshop at 137 Sunnybrae Road, Hillcrest, Auckland 0627, New Zealand, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our custom-made furniture services in New Zealand.

Information We Collect

Glowtyenergy, operating from our Auckland workshop at 137 Sunnybrae Road, Hillcrest, collects information that you provide directly to us when you:

• Contact us through our website contact form to inquire about custom furniture
• Request a quote or consultation for bespoke furniture pieces
• Visit our Auckland workshop or showroom
• Communicate with us via email or phone regarding your custom furniture project
• Place an order for custom-made furniture crafted in New Zealand

The types of personal information we may collect include:

• Name and contact information (email address, phone number, postal address in New Zealand)
• Project details and preferences for custom furniture, including dimensions, timber selection, and finish options
• Communication preferences
• Payment information for custom furniture orders
• Any other information you choose to provide related to your furniture project

How We Use Your Information

Glowtyenergy uses the information we collect to:

• Respond to your inquiries about custom furniture and provide customer service
• Process and fulfill your custom furniture orders crafted in our Auckland workshop
• Communicate with you about your furniture projects and our bespoke services
• Coordinate design consultations and workshop visits in Auckland
• Send you updates about our custom furniture products and services (with your consent)
• Improve our website and custom furniture services
• Comply with New Zealand legal obligations and privacy laws

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., delivery services, payment processors)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

Glowtyenergy, as a New Zealand-based custom furniture business, implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data related to your custom furniture orders and inquiries is stored securely in New Zealand. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights Under New Zealand Privacy Law

As a New Zealand-based custom furniture business, we operate under the Privacy Act 2020. You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Object to certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Third-Party Links

Our custom furniture website may contain links to third-party websites. Glowtyenergy, operating from Auckland, New Zealand, is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Glowtyenergy's custom furniture services are not directed to individuals under the age of 18. As a New Zealand business, we comply with New Zealand privacy laws regarding children's information. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at our Auckland workshop.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Glowtyenergy
137 Sunnybrae Road, Hillcrest
Auckland 0627, New Zealand
Phone: +6494412030
Email: info@glowtyenergy.world

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